LAST UPDATED : AUGUST 10,2025

The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as ”you”) with CASUAL CUSTODY hereinafter referred to as ”us ” or ”we”, at the CASUAL CUSTODY website or mobile website (jointly referred to as ”casualcustody.com”). By using casualcustody.com and/or placing an order, you agree to be bound by the terms and conditions set out here in (the ”Terms&Condition”). Please make sure you have read and understood the Terms&Conditions before placing your order. 

CASUAL CUSTODY reserves the right to restrict different areas for delivery during certain times of the year. This could be due to adverse weather conditions that exist in these areas which hinder delivery. We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on casualcustody.com at the time you place your order. You can review the most current version of the Terms&Conditions at any time on this page. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. 


The inclusion of any products or services on casualcustody.com at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.casualcustody.com wants to provide the best possible online experience. To make this possible we need to ensure that our services runs like a clockwork. You understand and agree not to (i) post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products or services; (ii) act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user from using or enjoying the casualcutody.com site, or which impacts the security of the site, or (iii) employ any device or attempt to use any engine, software, tool, agent, script or other device or mechanism (including without limitation spiders, bots, crawlers, avatars or intelligent agents) to navigate or search the site, or to copy content from the site. We reserve the right to immediately bar access to the site and close the account of any user who violates this provision or any other provision in these terms and conditions. 

OWNERSHIP RIGHTS : Any use of casualcustody.com or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of CASUAL CUSTODY.

DELIVERY: casualcustody.com exercises the utmost diligence in accepting and processing orders and will endeavour to deliver your order in accordance with your selected delivery option. CASUAL CUSTODY endeavours to dispatch orders in the fastest possible time and in the order in which they are placed. Though we aim to deliver within the communicated time frame, delivery may take longer due to unexpected events. In the unlikely event if the delivery time exceeds 15 days, you may cancel your order.Before you place your order, you will be informed of the expected delivery details. Once you have placed your order you will receive an email confirmation with your expected delivery details. If your order does not arrive by the scheduled date, please contact CASUAL CUSTODY Customer Service via email info@casualcustody.com

PRICING :The prices displayed on casualcustody.com include the Goods and Services Tax(GST) but does not include a delivery charge. The cost for each delivery method is clearly indicated during the check-out process. Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice . We shall not be liable to you or to any third-party for any modifications or price change.


SERVICES : Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. 
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. 
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. 


OPTIONAL TOOLS : We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. 
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. 
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). 
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

ORDERING : Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. If for any reason we are unable to fulfil your order, we will let you know at the earliest opportunity. If we have already received payment for such order, we will attempt to refund the applicable amount using the same method used to make the payment. If, for any reason, alternative arrangements are necessary we will notify you and ask you to contact our Customer Service team who will settle the refund.

COMPANY INFORMATION : CASUAL CUSTODY

EMAIL : info@casualcustody.com